Service Engineer - Da Nang

Bạn Sẽ Làm Gì

• Do routine maintenance of instruments in appointed areas to make sure instruments run according to specifications and give stable and correct results.
• Pay trouble shooting service visits to clients upon request to solve urgent problems with instruments.
• Suggest necessary change of consumable and replaceable spare parts for instruments.
• Register for spare parts taken out from office and return default spare parts to office.
• Suggest temporary arrangement for instruments if spare parts are not available in stock.
• Receive new instruments from importers and check them upon request.
• Deliver instruments to clients and do training to users.
• Coordinate with Reagent Application Technician to handle product complaint of reagents and reagent application.
• Support Service Supervisor to forecast spare parts for stock.
• Make reports after service visit, travelling and on monthly basis.
• Support sales division to collect and evaluate information from clients and in the market including competitors and competitive products.
• Continuously develop product knowledge through self-study and provided training.
• Support and contribute to general business development of the company.
• Other jobs assigned by Line Manager/Business Unit Director.

Chuyên Môn Của Bạn

Education / Training Qualifications:

• University graduated in Biomedical/Electronic Dept.

Experience:

• At least 01 year experience as Service Engineer in Diagnostic.

Knowledge / Skills / Personalities:

• Male, from 24 - 35 years old.
• Good communication and interpersonal skills.
• Good technical analyze and problem solving skills.
• High responsible, work hard and willing to travel.
• Good English (reading product knowledge) and PC skills (software, MS office).

Expected Achievements:

• Bring high quality technical services to clients.
• Achieve personal and contribute to achieve team and unit objectives