Application Specialist - Ha Noi

Bạn Sẽ Làm Gì

• Set up application training schedules and train customers in applying the standard equipment procedures/protocols to achieve optimal usage of the delivered products (in-sales services);
• Conduct regular visits to customers to obtain direct feedback from them about the quality of the sales/service delivery and the customer satisfaction (after-sales services);
• Provide customer support and technical issue resolution via telephone, e-mail in a timely manner;
• Resolve instrument, software, assay development and other product related issues;
• Be aware and to manage at all times the safety standards required by bio-safety regulations, installation and operation of equipment;
• Continuously develop product application knowledge through self-study and provided training;
• Support and contribute to general business development of the company;
• Follow APP guidelines
• Translate into Vietnamese documents: PIs, catalogue, specifications, user guides…
• Support Operation Team on tender preparation
• Support PM on Workshop, lunch talk….
• Other tasks assigned by Product & Quality Manager.

Chuyên Môn Của Bạn

1. Education/ Training Qualifications:

• University: Medical University
• Major: Laboratory Technology
• Degree: Bachelor’s Degree

2. Experience: Fresh graduate or experienced

3. Knowledge/ Skills/ Personalities:

• Male/Female from 22-30 years old
• Fluent in English
• Good communication skill
• Good presentation skill
• Good planning skill